Jobs for Waiter

We have exciting opportunities for Waiters to join our dynamic team in Malaysia. As a Waiter, you will play a pivotal role in delivering exceptional dining experiences to our valued customers. We take pride in providing top-notch service, and your role is essential in ensuring our guests have a memorable visit.

Are you personable, attentive, and have excellent communication skills? Do you thrive in a fast-paced environment and enjoy interacting with guests? Are you dedicated to delivering top-quality service and creating a welcoming atmosphere? Do you have a passion for the culinary arts and food presentation?

If you answered yes to these questions, then you might be a perfect fit for this job. Previous experience as a Waiter is preferred, but we welcome candidates with a passion for hospitality and a willingness to learn.

What you’ll be doing includes the following responsibilities:

1. Guest Service: Provide exceptional customer service by welcoming guests, taking orders, and ensuring their needs are met throughout their dining experience.

2. Order Accuracy: Accurately record and relay customer orders to the kitchen staff, ensuring special requests and dietary preferences are noted.

3. Table Maintenance: Set up and clean tables, arrange settings, and ensure a neat and welcoming dining environment.

4. Menu Knowledge: Familiarize yourself with the menu offerings, including specials, and provide recommendations to guests.

5. Problem Resolution: Address guest concerns or issues promptly and professionally, seeking solutions to ensure a positive experience.

6. Team Collaboration: Work closely with kitchen and bar staff to ensure efficient and timely service.

7. Upselling: Suggest additional menu items, desserts, or beverages to enhance the dining experience.

Job Specification

Skills and traits you need for success in this role include:

• Customer Focus: A genuine desire to provide excellent customer service and create memorable dining experiences.
• Communication: Clear and effective communication with guests, kitchen staff, and fellow team members.
• Attention to Detail: Ability to accurately take and relay orders, ensuring order accuracy.
• Adaptability: Flexibility to work in a fast-paced environment and adapt to changing customer needs.
• Teamwork: Collaboration with colleagues to ensure smooth service flow and guest satisfaction.
• Problem-Solving: Ability to handle guest concerns or special requests with professionalism and grace.
• Presentation: Attention to food and beverage presentation to enhance the overall dining experience.
• Product Knowledge: Thorough understanding of the menu offerings, ingredients, and preparation methods.

If you are passionate about providing exceptional dining experiences, have a flair for customer service, and enjoy working in a dynamic restaurant environment, we encourage you to apply. We value diversity and are an equal opportunity employer.